Helpdesk Outsourcing
Harness the power of prepaid IT outsourcing services, and pay as you use
Pre Paid Helpdesk Support Services
Prepaid Helpdesk Service
Prepaid outsourcing services offer a solution for businesses to avoid the hassle of hiring unqualified candidates. With this service, companies can pay as they use and enhance their end user support services. This means that instead of going through the tedious process of recruiting and training new employees, businesses can outsource their support services to a reliable third-party provider. By utilizing prepaid outsourcing services, companies can save time and resources, ensuring that their customers receive efficient and high-quality support. This approach allows businesses to focus on their core activities and leave the support services in capable hands. With the flexibility of paying as they use, companies can scale their support services according to their needs, ensuring cost-effectiveness and optimal customer satisfaction.
Remote Support Support Services
Remote Support Center
A remote support center is available to provide information technology support services through remote sessions. This allows end users to attempt to solve their problems remotely, and if needed, the case can be escalated to the second level with continuous follow-up until it is resolved. The service package includes incident management reports and assets management. Remote support offers several benefits, such as reducing end user calls and applying ITIL standards. The call center operates 24×7, enabling businesses to reduce their helpdesk engineer workforce while still providing sufficient support for remote sites.
Onsite Information technology outsourcing
Onsite support Service
Capital Technology offers a convenient prepaid onsite support service that can be tailored to your specific requirements. With the flexibility to customize the number of visits for each site, you have the freedom to choose the level of support that best suits your needs. With over 12 different plans available in their service catalog, Capital Technology ensures that there is a suitable option for every customer. Whether you require assistance with technical issues, equipment maintenance, or software updates, their team of experts is ready to provide efficient and reliable support. Benefit from their expertise and enjoy peace of mind knowing that your technology needs are taken care of by Capital Technology’s professional onsite support service.
